Your digital strategy will remain incomplete without and CRM Application that captures all customer interactions & conversations in one place.
X-istech have extensive experience in developing online Customer Relationship Management Systems (CRM), which provide companies with the required Customer Relationship Management capabilities to intelligently automate the customer interactions through the sales, marketing, customer service, and technical support processes.
Our holistic approach to CRM takes into account your customer journeys and carefully customizes CRM applications to map the journey. Thus making sure that no conversation is lost and at the same time significantly boost productivity of your marketing, sales and customer support teams. Through our CRM services, we help our clients achieve:
- Improved customer insights
- Increased sales performance
- Efficient service processes
- Reduced IT infrastructure spend
- Reduced costs for sales and servicing
Our CRM services and help you to achieve:
- Marketing automation
- Inquiry repositories and processing
- Request handling automation
- Customer Help Desk automation
- Call Center automation
- Alerts & Notifications automation
- Integration with customer’s data transfer systems and APIs
X-istechs CRM Development Services
Platform agnostic CRM solution development - Based on your requirements we can identify the best solution for you and then configure and customize it for your needs. Our team has expertise in creating many CRM Platforms right from Sugar-CRM, Zoho-CRM, Hubspot-CRM and SalesForce.
CRM solution customization - If you have already implemented a CRM solution and you want to customize it for your company's specific needs, then we can help. Our technical know-how in multiple operating systems, programming languages, application servers, and database management systems helps us in creating tailored solutions.
CRM application upgrade and maintenance - If you want to upgrade to a newer version or another CRM application, our team can enable easy transition without any loss of data and productivity. We will build the upgrade and test it before implementing it on your system to minimize downtime.